{"id":109,"date":"2020-05-11T20:04:09","date_gmt":"2020-05-12T00:04:09","guid":{"rendered":"https:\/\/groupejaco.ca\/?page_id=109"},"modified":"2023-10-04T13:51:50","modified_gmt":"2023-10-04T17:51:50","slug":"conseils","status":"publish","type":"page","link":"https:\/\/groupejaco.ca\/en\/conseils\/","title":{"rendered":"Emergency measures"},"content":{"rendered":"<h2>Conseils et mesures<br \/>d&rsquo;urgences<\/h2>\r\n<p>Here are some helpful tips and steps to consider when you have just experienced a building emergency.<\/p>\r\n<h5 tabindex=\"0\">Mesures d&rsquo;urgences<\/h5>\r\n<p><strong>PREMI\u00c8RES \u00c9TAPES \u00c0 SUIVRE LORS D&rsquo;UN SINISTRE<\/strong><\/p>\r\n<p>\u2022 Assurez-vous d&rsquo;\u00eatre en s\u00e9curit\u00e9 avec vos familles, vos proches et vos animaux de compagnies.<\/p>\r\n<p>\u2022 Assurez-vous qu&rsquo;une pi\u00e8ce est s\u00e9curitaire avant d&rsquo;y p\u00e9n\u00e9trer.<\/p>\r\n<p>\u2022 Secure the disaster area.<\/p>\r\n<p>\u2022 Contact the local authorities to find out what measures have been put in place (police, municipal firefighters).<\/p>\r\n<p>\u2022 Documentez les d\u00e9g\u00e2ts \u00e0 l&rsquo;aide de photos et vid\u00e9os.<\/p>\r\n<p>\u2022 Appelez votre agent courtier pour ouvrir votre dossier d&rsquo;indemnit\u00e9.<\/p>\r\n<p>\u2022 Call our disaster recovery team \u2192 Groupe Jaco: 514 518-7226 or 514 518-8227<\/p>\r\n<h5 tabindex=\"0\">D\u00e9g\u00e2ts d&rsquo;eau<\/h5>\r\n<ul>\r\n<li class=\"translation-block\"><strong>Close the faucets<\/strong> and the pipe valve causing the leak or close the <strong>main water inlet valve<\/strong>.<\/li>\r\n<li class=\"translation-block\">Identify and <strong>block the source of water infiltration<\/strong> or contact a professional.<\/li>\r\n<li class=\"translation-block\"><strong>Turn off and unplug<\/strong> all electrical and electronic devices in and around the affected area.<\/li>\r\n<li><strong>Couper l&rsquo;alimentation \u00e9lectrique<\/strong> dans les endroits que l&rsquo;eau pourrait atteindre, sinon coupez l&rsquo;alimentation \u00e9lectrique principale. <strong>TR\u00c8S IMPORTANT : ASSUREZ-VOUS D&rsquo;\u00caTRE DANS UNE ZONE S\u00c8CHE AVANT DE TOUCHER \u00c0 DU MAT\u00c9RIEL \u00c9LECTRIQUE.<\/strong> Si non, contactez Hydro Qu\u00e9bec ou les pompiers.<\/li>\r\n<li>Contactez votre fournisseur de gaz pour couper l&rsquo;alimentation.<\/li>\r\n<li class=\"translation-block\">If the <strong>ceiling is bulging<\/strong> due to water accumulation, make holes for the water to drain.<\/li>\r\n<li class=\"translation-block\"><strong>Remove as much water as possible<\/strong> using large containers, a shovel or a pump.<\/li>\r\n<li class=\"translation-block\"><strong>Blot<\/strong> the flooded area with towels to prevent the water from spreading further and causing more damage.<\/li>\r\n<li class=\"translation-block\"><strong>Remove all objects<\/strong> from wooden furniture and wipe down their surfaces.<\/li>\r\n<li class=\"translation-block\"><strong>Open the windows<\/strong> to ventilate and speed drying.<\/li>\r\n<li class=\"translation-block\"><strong>Open all drawers<\/strong>, cabinets, suitcases, cases and other containers to dry them. Put them outside in the sun.<\/li>\r\n<li class=\"translation-block\"><strong>Protect your carpets<\/strong> by putting aluminum foil, pieces of wood or glass saucers under the legs of furniture to prevent them from staining the carpets.<\/li>\r\n<li><strong>Prot\u00e9gez vos tapis<\/strong> en mettant du papier d&rsquo;aluminium, des morceaux de bois ou des soucoupes en vitre sous les pattes des meubles pour \u00e9viter qu&rsquo;ils tachent les tapis.<\/li>\r\n<\/ul>\r\n<h5 tabindex=\"0\">Flood<\/h5>\r\n<p><strong>WHAT TO DO :<\/strong><\/p>\r\n<ul>\r\n<li>Bouchez les drains, les sorties d&rsquo;eaux et d&rsquo;\u00e9gouts pour \u00e9viter des refoulements d&rsquo;eau \u00e0 l&rsquo;int\u00e9rieur du b\u00e2timent, surtout si ceux-ci ne sont pas \u00e9quip\u00e9s de clapets anti-retours.<\/li>\r\n<li>Securely obstruct broken windows and block dangerous access.<\/li>\r\n<li>Put in places on all your valuables.<\/li>\r\n<li>Store items that are on the ground up high.<\/li>\r\n<li>If you have access to a second floor, move furniture and objects that are on the ground floor or in the basement up there.<\/li>\r\n<li>Leave the building without forgetting anyone if the water level requires you to do so and\/or if the authorities ask you to.<\/li>\r\n<li>Bring warm clothes, medicine, and other necessary items that you will need in your absence.<\/li>\r\n<li>Contact Hydro Qu\u00e9bec and\/or an electrician before reconnecting the electrical panel and restarting the heating equipment.<\/li>\r\n<li>Avant de boire l&rsquo;eau, contactez votre municipalit\u00e9 pour vous assurer que l&rsquo;eau est potable. En attendant vous pouvez faire bouillir l&rsquo;eau de 5 \u00e0 20 minutes. Si vous avez un puits et\/ou des syst\u00e8mes de traitements des eaux, faites-les analyser.<\/li>\r\n<li>Si vous avez une fausse sceptique, faites-la inspecter pour s&rsquo;assurer qu&rsquo;il fonctionne correctement.<\/li>\r\n<li>Jetez tous les aliments et m\u00e9dicaments qui ont \u00e9t\u00e9 en contact avec l&rsquo;eau ou l&rsquo;humidit\u00e9 car ils pourraient avoir \u00e9t\u00e9 contamin\u00e9s par les eaux impropres.<\/li>\r\n<li>If you have to throw away medication, take inventory of it and take photos of it for your insurance claim.<\/li>\r\n<\/ul>\r\n<p><strong>DO NOT DO :<\/strong><\/p>\r\n<ul>\r\n<li>NE TOUCHEZ PAS \u00c0 AUCUN OBJET OU \u00c9QUIPEMENT \u00c9LECTRIQUE avant d&rsquo;\u00eatre absolument certain qu&rsquo;il n&rsquo;y a pas d&rsquo;eau et que la zone est s\u00e8che. Contactez Hydro Qu\u00e9bec ou les pompiers en cas contraire.<\/li>\r\n<li>Ne pas utiliser de g\u00e9n\u00e9ratrice tant que le b\u00e2timent n&rsquo;aura pas \u00e9t\u00e9 ass\u00e9ch\u00e9 et d\u00e9clar\u00e9 s\u00e9curitaire.<\/li>\r\n<li>Do not turn on overhead lights or plug appliances into wall outlets if they are wet.<\/li>\r\n<li>Do not pull on the rugs as they may damage the floors. Roll them up instead.<\/li>\r\n<li>Do not leave papers, newspapers or magazines on furniture or carpets as they may rub off.<\/li>\r\n<li>Do not leave clothes lying around as they may rub off and rot.<\/li>\r\n<li>Do not dry carpets with portable heaters.<\/li>\r\n<li>Ne pas utiliser un aspirateur de maison pour retirer ou pomper l&rsquo;eau.<\/li>\r\n<li>Ne pas monter le chauffage avant que des professionnels n&rsquo;aient pu installer des d\u00e9shumidificateurs car l&rsquo;humidit\u00e9 pourrait faire des dommages.<\/li>\r\n<\/ul>\r\n<h5 tabindex=\"0\">Fire and smoke damage<\/h5>\r\n<p><strong>MESURE D&rsquo;URGENCES EN CAS D&rsquo;INCENDIE :<\/strong><\/p>\r\n<ul>\r\n<li>S&rsquo;il n&rsquo;y a pas de danger, fermez la porte de la pi\u00e8ce o\u00f9 l&rsquo;incendie a pris naissance<\/li>\r\n<li>\u00c9vacuez imm\u00e9diatement les lieux de l&rsquo;incendie. Ne perdez pas de temps \u00e0 emporter des biens et des objets.<\/li>\r\n<li>Assurez-vous de ne pas oublier personne en sortant.<\/li>\r\n<li>S&rsquo;il y a beaucoup de fum\u00e9e, marchez \u00e0 quatre pattes pour faciliter la respiration. Utilisez votre chandail ou d&rsquo;autres tissus pour filtrer la fum\u00e9e si elle est trop \u00e9paisse.<\/li>\r\n<li>Quand vous serez \u00e0 l&rsquo;ext\u00e9rieur, contactez imm\u00e9diatement le 9-1-1 ou demandez \u00e0 un voisin.<\/li>\r\n<li>Si quelqu&rsquo;un manque \u00e0 l&rsquo;appel, informez les pompiers d\u00e8s qu&rsquo;ils seront arriv\u00e9s.<\/li>\r\n<li>If you or someone close to you is on fire, drop to the ground and roll over.<\/li>\r\n<\/ul>\r\n<p><strong>AFTER A LOSS CAUSED BY FIRE:<\/strong><\/p>\r\n<ul>\r\n<li>Securely obstruct broken windows and block dangerous access.<\/li>\r\n<li>Put your pets outside or in a clean room.<\/li>\r\n<li>Open the windows to ventilate and ventilate the premises<\/li>\r\n<li>Change the furnace filter if it is still functional<\/li>\r\n<li>Videz les r\u00e9frig\u00e9rateurs et cong\u00e9lateurs. Ouvrez-les et bloquez la porte pour les laisser s&rsquo;a\u00e9rer.<\/li>\r\n<li>Passez l&rsquo;aspirateur pour enlever la suie partout o\u00f9 il y en a (meubles, tapis, planchers, murs).<\/li>\r\n<li>Clean hard surfaces (counters, floors)<\/li>\r\n<li>Clean household appliances, faucets and bathroom fixtures.<\/li>\r\n<li>Clean the plants and remove 3 cm of soil.<\/li>\r\n<li>Videz l&rsquo;eau des calorif\u00e8res si vous avez un syst\u00e8me de chauffage \u00e0 l&rsquo;eau.<\/li>\r\n<li>Si vous avez des v\u00eatements qui doivent \u00eatre nettoy\u00e9 \u00e0 sec, mentionnez le \u00e0 votre nettoyeur pour qu&rsquo;il les nettoient correctement car sinon l&rsquo;odeur pourrait devenir permanente.<\/li>\r\n<\/ul>\r\n<p><strong>DO NOT DO :<\/strong><\/p>\r\n<ul>\r\n<li><strong>NEVER RETURN TO A BURNING BUILDING.<\/strong> Even to pick up your pet.<\/li>\r\n<li>Do not use electrical or electronic devices before having cleaned and tested them.<\/li>\r\n<li>Do not eat food that has been exposed to smoke or canned foods that have undergone high heat.<\/li>\r\n<li>Do not use upholstered furniture that has been affected by smoke.<\/li>\r\n<li>Do not clean absorbent surfaces with regular products such as walls, ceilings, wood or brick. Use specialized products for this type of surface.<\/li>\r\n<\/ul>\r\n<h5 tabindex=\"0\">Storms and extreme weather<\/h5>\r\n<p><strong>WHAT TO DO :<\/strong><\/p>\r\n<ul>\r\n<li>Follow the news to be aware of the latest developments in the situation<\/li>\r\n<li>Stock up on necessities such as food (ready-to-eat and non-perishable), water and medicine.<\/li>\r\n<li>Faites le plein d&rsquo;essence. Gardez un bidon d&rsquo;essence si vous avez un endroit s\u00e9curitaire pour l&rsquo;entreposer.<\/li>\r\n<li>Assurez-vous d&rsquo;avoir une lampe de poche et une radio \u00e0 pile ou \u00e0 g\u00e9n\u00e9ratrice.<\/li>\r\n<li>Assurez-vous d&rsquo;avoir des piles charg\u00e9es.<\/li>\r\n<li>Make sure electrical devices are fully charged (phones, tools, computers, etc.)<\/li>\r\n<li>Gather all important documents like wallets, passports, insurance policies, birth certificates and more.<\/li>\r\n<li>Assurez-vous d&rsquo;avoir suffisamment d&rsquo;argent comptant pour les urgences.<\/li>\r\n<li>Make sure that all movable objects on the ground are well attached or put in a safe place (barbecues, garden furniture, plants, boats, recreational vehicles).<\/li>\r\n<li>Pick up all other objects on the ground.<\/li>\r\n<li>Move everything possible away from flood prone areas.<\/li>\r\n<li>Remove the antennas on the building.<\/li>\r\n<li>Contactez votre fournisseur en gaz pour couper l&rsquo;entr\u00e9e principale du gaz.<\/li>\r\n<\/ul>\r\n<p><strong>IF THE STORM IS IMMINENT:<\/strong><\/p>\r\n<ul>\r\n<li>Fermez l&rsquo;entr\u00e9e d&rsquo;eau principale pour \u00e9viter la contamination de l&rsquo;eau.<\/li>\r\n<li>Remplissez la baignoire d&rsquo;eau propre.<\/li>\r\n<li>Put your valuables in a safe place.<\/li>\r\n<li>Move objects away from windows.<\/li>\r\n<li>Notez et gardez les num\u00e9ros d&rsquo;urgences \u00e0 port\u00e9e de main (services publics, h\u00f4pitaux, compagnie d&rsquo;assurances, municipalit\u00e9, et autres).<\/li>\r\n<li>Portez votre bracelet d&rsquo;alerte m\u00e9dicale si vous en avez un.<\/li>\r\n<li>Avoid driving.<\/li>\r\n<li>Restez \u00e0 l&rsquo;int\u00e9rieur.<\/li>\r\n<li>Placez-vous dans un endroit s\u00fbr \u00e0 l&rsquo;int\u00e9rieur de la maison si la temp\u00eate devient plus intense.<\/li>\r\n<li>\u00c9vitez d&rsquo;utiliser des appareils \u00e9lectriques qui sont branch\u00e9s.<\/li>\r\n<\/ul>\r\n<h5 tabindex=\"0\">Vandalism and burglary<\/h5>\r\n<p><strong>WHAT TO DO :<\/strong><\/p>\r\n<ul>\r\n<li>Si le vandale ou le voleur est encore sur les lieux ne pas l&rsquo;approcher.<\/li>\r\n<li>Contact the police.<\/li>\r\n<li>Do not touch anything until the police have made their statement and their report.<\/li>\r\n<\/ul>\r\n<p><strong>AFTER A DAMAGE CAUSED BY AN ACT OF VANDALISM:<\/strong><\/p>\r\n<ul>\r\n<li>Secure areas where there has been vandalism or break-ins.<\/li>\r\n<li>Enlever les gros morceaux de vitre \u00e0 l&rsquo;aide de gants et d\u00e9posez-les dans une boite.<\/li>\r\n<li>Passez l&rsquo;aspirateur pour enlever les petits morceaux de vitres dans les rebords de la fen\u00eatre ainsi qu&rsquo;au sol et aux alentours.<\/li>\r\n<li>Clean up areas where there has been vandalism or break-ins.<\/li>\r\n<\/ul>\r\n<p><strong>DO NOT DO :<\/strong><\/p>\r\n<ul>\r\n<li>Do not throw away the pieces of broken objects that could be repaired.<\/li>\r\n<li>Do not use electrical and electronic devices that have been damaged.<\/li>\r\n<li>Ne pas essayer d&rsquo;enlever les taches d&rsquo;encre, de peinture ou de cosm\u00e9tiques sans utiliser des produits ad\u00e9quats.<\/li>\r\n<\/ul>\r\n<h5 tabindex=\"0\">General and practical advice<\/h5>\r\n<p><strong>SIMPLIFIEZ-VOUS LA VIE: NE PAS ATTENDRE QU&rsquo;UN SINISTRE ARRIVE POUR \u00caTRE PR\u00caT.<\/strong><\/p>\r\n<ul>\r\n<li><strong>Faites l&rsquo;inventaire de vos biens<\/strong> pour faciliter la pr\u00e9sentation d&rsquo;une r\u00e9clamation \u00e0 votre assureur et acc\u00e9l\u00e9rer son traitement.\r\n<ul>\r\n<li>Notez les num\u00e9ros de s\u00e9ries de vos objets de valeurs.<\/li>\r\n<li>Prenez des photos et\/ou des vid\u00e9os de vos objets de valeurs, de vos meubles, de l&rsquo;int\u00e9rieur des tiroirs, armoires et penderies.<\/li>\r\n<li>Conservez vos factures et certificats de garanties de vos biens.<\/li>\r\n<li>Faites une copie de ces documents pour les conserver \u00e0 l&rsquo;ext\u00e9rieur de votre r\u00e9sidence ou votre bureau car dans le cas d&rsquo;un incendie ou d&rsquo;une inondation ces documents pourraient \u00eatre d\u00e9truits.<\/li>\r\n<\/ul>\r\n<\/li>\r\n<li><strong>Contrat d&rsquo;assurance<\/strong>\r\n<ul>\r\n<li>Assurez-vous que votre contrat d&rsquo;assurance est bien en r\u00e8gle.<\/li>\r\n<li>Prenez le temps de lire et de bien comprendre toutes les clauses de votre contrat d&rsquo;assurance. N&rsquo;h\u00e9sitez pas \u00e0 contacter votre agent ou courtier pour lui poser toutes les questions \u00e0 des incertitudes quant \u00e0 vos polices d&rsquo;assurances et qu&rsquo;est-ce qu&rsquo;elles couvrent.<\/li>\r\n<li>Notez les informations de contact de votre agent ou courtier d&rsquo;assurance.<\/li>\r\n<\/ul>\r\n<\/li>\r\n<li class=\"translation-block\"><strong>Keep all your invoices and receipts<\/strong> if you need to carry out work quickly or incur immediate expenses before the insurers have approved your request (<strong>accommodation, food, and other<\/strong>).<\/li>\r\n<li class=\"translation-block\"><strong>If you are renting, contact your landlord<\/strong>. Their insurance policy could cover damage to your accommodation, but it is advisable to also have your own insurance policy to cover your belongings.<\/li>\r\n<li>En cas de sinistre majeur, il se peut qu&rsquo;un <strong>programme gouvernemental<\/strong> vous d\u00e9dommage.<\/li>\r\n<li class=\"translation-block\"><strong>Install working fire extinguishers<\/strong> near your kitchens, fireplaces, and workshops and make sure that you and all your loved ones are able to use them.<\/li>\r\n<li class=\"translation-block\"><strong>Don't use just any product<\/strong> to clean up a mess, as you may make the problem worse.<\/li>\r\n<\/ul>\r\n<p><em>*These tips are intended to help you only. The Jaco Group cannot be held responsible for the misunderstanding or misinterpretation of this advice and information. If in doubt, always prioritize your safety and that of your loved ones and quickly contact the authorities and professional responders.<\/em><\/p>","protected":false},"excerpt":{"rendered":"<p>Conseils et mesuresd&rsquo;urgences Voici quelques conseils utiles et mesures \u00e0 consid\u00e9rer lorsque vous venez de vivre une situation d&rsquo;urgence avec un b\u00e2timent. Mesures d&rsquo;urgences PREMI\u00c8RES \u00c9TAPES \u00c0 SUIVRE LORS D&rsquo;UN SINISTRE \u2022 Assurez-vous d&rsquo;\u00eatre en s\u00e9curit\u00e9 avec vos familles, vos proches et vos animaux de compagnies. \u2022 Assurez-vous qu&rsquo;une pi\u00e8ce est s\u00e9curitaire avant d&rsquo;y p\u00e9n\u00e9trer.&hellip;<\/p>","protected":false},"author":3,"featured_media":1880,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"categories":[31],"tags":[],"class_list":["post-109","page","type-page","status-publish","has-post-thumbnail","hentry","category-apres-sinistre"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.11 (Yoast SEO v27.1.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Conseils et mesures d&#039;urgences | Groupe Jaco | Service Apr\u00e8s Sinistre<\/title>\n<meta name=\"description\" content=\"Dans le but d\u2019\u00eatre 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